Frequently Asked Questions

Where can I find more information on the products?

You can visit here for more information

Is there another online store for VICTOR products in Singapore?

This is the only official online store for VICTOR products in Singapore. You can also visit our official Shopee store (currently work in progress).

Do you deliver overseas?

Yes we do. Kindly select your shipping address at the checkout page to see the delivery fee.

Can I get my racket strung with my own string?

Yes we provide stringing service at S$15.00 at our retail store.

How do I request for refund/exchange?

All request for refund or exchange has to be done at our retail store. Kindly bring along the item and your receipt.

For the avoidance of doubt, World-Champ Singapore is not obliged to accede to requests for refund and/or exchange.

Who do I contact for any other questions?

You can email or reach out to us via our social media here.

What payment methods are available in your physical store?

We accept NETS, Cash, and PayNow in our physical store. We accept credit cards only on our online store.